This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website and purchase from our online store powered by WordPress and WooCommerce.
Effective date: August 13, 2025
La Lavande Gifts (“Company,” “we,” “us,” or “our”)
Website: lalavandegifts.com
Address: 5221 Central Avenue, Richmond, CA 94804, USA
Phone: (510) 524-4711
Email: lalavandegifts@aol.com
1. Information
We Collect You provide: Account details (name, email, password) if you create an account Order and delivery details (name, email, phone, billing/shipping address, items purchased) Payment details (processed by our payment provider; we do not store full card numbers) Messages you send us (email/contact forms) Newsletter signup info (name, email) Collected automatically: Device/usage data (IP address, browser type, pages viewed, time on site) Cookies and similar technologies (see “Cookies & Tracking”) From third parties (as needed): Payment processors for payment confirmation and fraud prevention Shipping carriers for delivery and tracking Advertising partners (Meta/Facebook) for ad measurement and performance
2. How We Use Information
Orders: process, fulfill, deliver, and provide order updates Customer support: respond to inquiries and requests Accounts: create/maintain your account and order history Marketing: send newsletters and offers if you opt in (unsubscribe anytime) Security & fraud prevention Legal compliance: tax, accounting, and legal obligations
3. Sharing Your Information
We share data only as needed to operate our business: Service providers: hosting, ecommerce, payment processing, shipping, email delivery/newsletters, customer support tools Advertising partners: we periodically run Facebook/Meta ads and may share limited data for measurement and to improve performance Legal/business transfers: if required by law or in connection with a merger/acquisition We do not sell personal information for money. Some states (including California) may treat certain advertising/analytics uses as a “sale” or “sharing” of personal information for cross-context behavioral advertising. See Your Privacy Rights below for opt-out options.
4. Cookies & Tracking
Our store uses cookies to function (e.g., keeping items in your cart and maintaining your session). Examples include: WooCommerce: woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_… Preferences/functional: dismissing notices, saving choices Meta/Facebook Pixel: ad performance and analytics related to our campaigns Managing cookies: You can block/delete cookies in your browser. Some site features (cart/login/checkout) may not work correctly without essential cookies.
5. Email Marketing
If you subscribe, we’ll send product updates, promotions, and store news. You can unsubscribe at any time via the link in our emails or by contacting us.
6. Data Retention
Orders/transactions: retained as required for tax, accounting, and warranty purposes Accounts: retained while active and for a reasonable period after inactivity Marketing: retained until you unsubscribe or request deletion We delete or anonymize data when no longer needed, subject to legal requirements.
7. Security
We use administrative, technical, and physical safeguards appropriate to our business to protect personal information. No method of transmission or storage is 100% secure.
8. Children’s Privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Your Privacy Rights Email preferences
Unsubscribe anytime via the link in our emails or by contacting us. Access/Correction/Deletion: You may request access to, correction of, or deletion of your personal information. If you have an account, you can also update some info by logging in. California (CCPA/CPRA): California residents may have the right to: Know the categories of personal information we collect and how we use/disclose it Access specific personal information we hold about you Correct inaccuracies in your personal information Request deletion of personal information (subject to legal exceptions) Opt out of “sale”/“sharing” for cross-context behavioral advertising (e.g., certain Meta/Facebook uses) Be free from discrimination for exercising privacy rights To exercise rights or opt out of sale/sharing, contact us at lalavandegifts@aol.com. We may need to verify your identity to process requests. Nevada: Nevada residents may request that we not sell their personal information by contacting lalavandegifts@aol.com.
10. U.S.-Only
We sell and ship only within the United States. If you access the site from outside the U.S., your information may be transferred to and processed in the U.S.
11. Do Not Track
Our site does not currently respond to browser “Do Not Track” (DNT) signals.
12. Services
We Do/Do Not Use We periodically run Facebook/Meta ads. We do not use Google Ads or Google Analytics at this time.
13. Changes to This Policy
We may update this Policy from time to time. The “Effective date” above indicates the latest version. Material changes will be posted on this page.
14. Contact Us
Questions, requests, or complaints regarding privacy can be sent to: Email: lalavandegifts@aol.com Phone: (510) 524-4711 Mail: La Lavande Gifts, 5221 Central Avenue, Richmond, CA 94804, USA
