Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

La Lavande respects your privacy. As a general policy, we use personal information and message data for internal purposes only. Any information that you voluntarily provide through registering for our website or signing up for e-newsletters will never be sold and we will never “rent” information about you.

Registering for a Retail or Wholesale account requires a valid e-mail address. Additionally, we will confirm your registration through an approval and opt-in process. This means that when you register your email on the site, you will first receive a confirmation email at your provided email address. In order to make your account active, you MUST follow the link provided in this email address. If at any time you wish to be removed from our site’s database, simply send us an email and we will delete your account and user information.

When ordering or registering on our site, you will be asked to enter your name, email address or other details to help you with your experience or product fulfillment. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, to send periodic emails regarding your order or other products and services.

Security for your online order

It is our intention to provide you with the best possible protection available. When you order from this website, your credit card transaction is handled by a 3rd party secure and independent authorization service (PayPal), and your credit card information is not accessible by any employees.

Cookies

This site uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser. It’s also important to note that we also allow third party behavioral tracking.

This site does honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the site might not function if you delete or disable cookies. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO COLLECT ANY INFORMATION STORED ON THE HARD DRIVE.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

The Company cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose personal information, usage data, message data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order), or enforceable governmental request; (b) enforce the Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of the Company, its users or the public, as required or permitted by law.”

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We do not include or offer third party products or services on our website.

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners currently include Google and Facebook.

Each of these advertising partners has their own Privacy Policy for their site. These third-party ad servers or ad networks use technology in their respective advertisements and links that appear on lalavandegifts.com & wholesale.lalavandegifts.com and which are sent directly to your browser. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by our site’s third-party ad networks to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on the site.

We at times may use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
Google’s advertising requirements can be summed up by Google’s Advertising Principles, put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree that:
• Users can visit our site anonymously.
• Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on this website
• Changes in the privacy policy changes will be signified by an “Updated on” note at the bottom of this page

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected]

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there.

This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

La Lavande
Phone: (510) 524-4711
e-Mail: [email protected]
Address: 5221 Central Ave. #7, Richmond, CA 94804

Update

This Privacy Policy was last updated on: March 17, 2021. Should we update, amend or make any changes to our privacy policy, those changes will be posted here.

Returns

If you feel you have received the wrong item please contact us for a return authorization number, unauthorized returns will be refused. Returned orders may be subject to a freight charge and 20% restocking fee.